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Make a booking
Make a booking
Our primary commitment is to make your skincare and wellness booking experience as smooth as possible.
Due to demand, it is recommended that you arrange appointments well in advance.
Bookings can be made in person, over the phone or by email.
Bookings can be made between the following hours:
Monday – Friday: 10am to 6pm
book an appointment today
Please contact us via phone or email to make a booking.
Payment
Please note that payment for your appointment must be made upon confirmation. Confirmations are sent via sms, email or phone call 72-48 hours prior to your appointment and must be confirmed within 24 hours of receiving your confirmation sms or call.
Payment can be made by credit card over the phone or with a valid voucher number.
Refunds cannot be issued after confirming your appointment.
What if I arrive late for my appointment?
Arriving late will unfortunately limit the time allocated for your appointment; it will lessen the benefits, and importantly, your experience with us.
So please plan your day to fully accommodate your appointment time. As a courtesy to all our clients, all appointments are completed as scheduled.
Cancellation policy
We understand that you may need to change your schedule sometimes. However, when you do, due to demand, we ask that you give us at least 24 hours notice.
Bookings that are not confirmed within 24 hours of receiving your confirmation sms or call will be considered cancelled.
Cancellation or rescheduling with less than 24 hours notice will incur a 100% cancellation fee or use of voucher.